Our Privacy policy explains how we collect, use and protect information about you. By taking any of the actions listed in the “Information Collection” section, you agree that we may collect and use your information in the ways indicated in this privacy policy.

1. Who we are

Iberswitch is a Spanish limited liability company registered under C.I.F.  number B30852560. Our registered office is at Avenida del 13 de Octubre 89, Los Alcazares 30710, Murcia, Spain.

2. Information Collection

We will collect information from you if you:

Place an order for products or services on our website; this will include your name, address, contact details including telephone number and email address

Contact us via the Contact Us page

Contact us offline for example by telephone, fax, email or post

Visit or browse our website, this will include information about your website visit or use of our products or services using cookies or similar technologies (as described in “Cookies” section below).

3. What we use your information for

We will use your data to provide any information that you have requested or to process any products that you have ordered.  We may also use your information to send communications about purchases and changes to our terms, conditions and policies.


We may use your information to contact you with details about our products and services which we feel may be of interest to you.  We will contact you for this purpose by telephone, post or email. You have the right at any time to stop us from contacting you for marketing purposes.  If you wish not to be contacted by us, you can send us an email with your request to [email protected]

4. Sharing your information

We will not share your information with 3rd party companies with the exception of the Sage Pay transaction gateway.

We will disclose your information if we are required to by law. We may disclose your information to enforcement authorities if they ask us to, or to a third party in the context of actual or threatened legal proceedings, provided we can do so without breaching data protection laws.

5. Cookies and Traffic Data

Cookies are small text files which are transferred from our website, product or service and stored on your computer’s hard drive.

There are different types of cookies

Session Cookies – We use session cookies on our websites and in some of our products or services to identify and track users and to remember what is in your shopping basket. Our session cookies may contain your customer account number, company name and email address.  These session cookies are deleted when you close your browser or leave your session in the product or service.

Our website uses web analytics services. Web analytics cookies allow us to recognise and count the number of visitors and see how they move around the website, product or service. This helps us make our service to you better. We keep a record of traffic data which is logged automatically by our server such as page hits and page views.

Disabling cookies

Most web browsers allow some control to restrict or block cookies if you wish, however if you disable cookies you may find this affects your ability to use certain parts of our website, products or services.

6. Your information

If we hold any information about you which is incorrect or if there are any changes to your details please let us know so that we can keep our records accurate and up to date

7. Changes to our privacy policy

We may change our privacy policy from time to time. We will always update the privacy policy on our website, so please try to read it when you visit the website.

8. Security and storage of information

Some communications sent over the internet, such as email, may not be secured unless they are encrypted.  Although we do our best to monitor and improve how we protect your personal data, we cannot guarantee the security of your data which is transmitted to our website or other products and services via an internet or similar connection and any transmission of data to our site is at your own risk.  We do however use secure 3rd party (Sage Pay) connections in our shopping basket payment pages.

9. Other Sites

If you follow a link from our website, product or service to another site or service, this policy will no longer apply. We are not responsible for the information handling practices of third party sites or services and we encourage you to read the privacy policies appearing on those sites or services.