INTERPRETATION The “contract” is the contract between iberswitch SLU and the client and does not include the services of the supplier. The “supplier” is the company or organisation providing electricity to the client. “iberswitch SLU” is the trading style of the company offering the service. The “client” is the person named and who’s signature appears on the front side of this document. The “service” is the connection to providers of electricity by iberswitch SLU on the clients behalf and, the policing of said service i.e. checking of monthly bills, ascertaining if different providers could offer more cost effective supply of electricity.

RESPONSIBILITIES of iberswitch SLU include: checking of the clients monthly bills, ascertaining if different providers could offer more cost effective supply of electricity. Connecting the client to said services and informing the client of any other services that iberswitch SLU feel may be an advantage to the client.

PERMISSION IS GRANTED by the client for iberswitch SLU to act on the clients behalf with regard to the service. Connecting and reconnecting to alternative electricity providers where deemed beneficial to the client by iberswitch SLU. Written notice is neither offered by iberswitch SLU or required by the client unless previously requested in writing by the client.

COSTS OF THE SERVICE The client agrees to pay iberswitch SLU the current tariff to use the service and equally authorises iberswitch SLU to debit the client’s bank account by whichever means agreed. This authorisation will remain current until iberswitch SLU receives written confirmation of the cancellation of said authorization which can only be cancelled when a) an alternative payment method has been accepted by iberswitch SLU or b) the service is terminated by either the client or iberswitch SLU. All charges of whatever nature related to the use of the service will be posted on the iberswitch SLU web site www.iberswitch.com

FAILURE BY THE BANK to make payment to the supplying company may result in loss of service. Where requested by the client, iberswitch SLU may act on the clients behalf and make payment to avoid suspension of service. In this case, iberswitch SLU will recover their costs using the credit/debit card held on file.

PAYMENT DEFAULT BY CLIENTS In the event that the client does not comply with the payment of whatever bill is derived from this contract, then iberswitch SLU could (without prejudice to any other right or remedy) withdraw the service being supplied by both iberswitch SLU and the company supplying the service for which iberswitch SLU is acting on behalf of the client.

ANY NOTICE OR OTHER DOCUMENT which may be given or served by iberswitch SLU under this contract shall be deemed to have been duly served if left at or sent by post to the address stated in the relevant application as the customer address, or at an address notified in writing to iberswitch SLU by the customer as an address to which the accounts may be sent. The address for the client to send notice or any other document is: Apartado de Correos 516, El Algar 30366 Cartagena, Murcia

FORCE-MAJEURE iberswitch SLU shall not be liable for any breach of this contract caused by Act of God, insurrection or civil disorder, war or military operations, national or local emergency, acts of omissions, highway authority or other competent authority, industrial disputes of any kind, fire, lightning, whether similar or dissimilar outside iberswitch SLU control and weather acts or omissions by persons or bodies for whom iberswitch SLU is not responsible or arising from any other cause whether similar or dissimilar outside iberswitch SLU control and whether caused within or outside Spain.

THIS CONTRACT shall be governed by and interpreted according to Spanish law. Each party renounces his or her judgement and expressly submit themselves to the courts or tribunals of the area where iberswitch SLU has its registered address, for the discussion of whatever litigation that may arise from this contract.